CHD Living

Surbiton Care Home

Residential | Respite

11-15 Park Road, Surbiton, KT5 8QA
To contact the service directly please call  0208 390 7712To make a new care enquiry please call  01483 413 120

Wellbeing Care Centre

A beautifully restored Victorian house, Surbiton Care Home aims to transform lives through the delivery of high-quality care in a friendly, home-from-home environment.

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Surbiton Care Home is registered with the Care Quality Commission to provide residential and dementia care for those who need 24-hour personal care and support, as well as respite and daycare, to support families and carers. With a committed, friendly team on-site 24/7, residents and relatives can rest assured that their personal needs will always be met.

Set in a quiet location on a charming residential street, Surbiton Care Home has a combination of luxurious single rooms, most of which offer a full en-suite for personal freedom. Many of the bedrooms also enjoy glorious views of the gardens below, and residents can choose to have personal, flat-screen TVs with Freeview and direct dial telephones in the comfort of their bedroom.

Amongst its comfortable bedrooms, Surbiton Care Home houses several indoor and outdoor relaxation spaces including two comfortable lounges and a well-maintained, secure garden area.

Residents are also encouraged to use the dedicated music and therapy room, as well as the beautiful conservatory that overlooks the surrounding greenery.

Fresh, home-cooked meals are served daily with alternative menus available to suit a range of dietary preferences if required. A weekly hair salon service and regular podiatry services are also provided to upkeep residents' physical and mental wellbeing

Care centre details

Specialist Care CategoriesDementia · End-of-life care · Stoke · Parkinson's · Continence management · Wound care · Diabetes
Capacity22 Beds
Care typesResidential | Respite
AvailabilityAlmost full - call for availability
PricesFrom: £1,295 per week

Rating and review scores

Key features

Well-maintained secure gardens
22 bedrooms
Freshly home-made meals
Individually tailored activities and outings for residents such as a monthly visit from the vicar, Holy Communion service, and mobile library visits
Visits from a mobile florist
Weekly visits from local nursery and primary school students
Daily home-cooked meals, accommodating cultural and special diets
Fully Furnished Bedrooms
Enjoy bright, spacious bedrooms with comfortable, stylish furnishings. Opportunities for personalisation are always available, and, in fact, encouraged.

All bedrooms are designed with both independent and assisted living in mind. Space and privacy are prime features of each room, with access to professional support always readily available.
Freshly Made, Nutritious Meals
Freshly prepared, healthy meals are offered throughout the day, on a daily basis to all residents. Each dish is prepared by the on-site chef, using fresh, nutritionally dense ingredients to promote optimum health.

Furthermore, our menus are always curated with our residents’ special dietary requirements in mind. For those with specific requests and preferences, we ask that they kindly inform a member of our team, who will strive to ensure that they are delivered as efficiently as possible.
Sample Menu
Laundry and Housekeeping
Regular laundry and housekeeping services are provided with a view to subtly, yet efficiently, maintain high levels of cleanliness and hygiene in each resident’s immediate surroundings.

If you find that the housekeeping and laundry services are too frequent or infrequent for your personal requirements, do let a member of our team know, and we’ll strive to ensure that your needs are adequately met.
Full Time Activities Coordinator
An activities coordinator is always on-hand to devise a regular schedule of both group and individual activities, including on-site pursuits and off-site excursions, promoting mental and physical stimulation.

From regular visits to local attractions to collaborative games, our activities are designed to boost opportunities for social interaction and support cognitive health. Across our homes, you might find us completing crosswords, or perhaps taking a trip to the garden centre.
List of Activities
Supportive, Professional Staff
A group of supportive, professional team members are always available to provide person-centred care wherever it’s needed.

Whether your loved one needs consistent support with personal care needs, or they simply wish for a companion, our dedicated caregivers always strive to provide care that’s tailored to individual needs and desires.
The Outdoors
24/7 Care
Wifi Access
E-Care Planning
Accessible Gardens & Relaxation Area
A range of outdoor spaces are always available to enjoy - from picturesque gardens to serene relaxation areas.

Secure and scenic, our well-maintained grounds offer a safe space for residents to enjoy the surrounding nature. Whether they choose to enjoy a cup of tea outside, or take a stroll and enjoy the fresh air, there are countless opportunities for our residents to enjoy the wonders of the Surrey countryside.
Accessible Washrooms
Residents have access to spacious washroom facilities, designed with accessibility in mind. High standards of hygiene are always maintained, and support is available when needed.

Whether your loved one requires basic support with manoeuvring around the facilities, or they need full assistance with washing or bathing, our caregivers are trained to deal with a whole range of needs and will offer friendly, professional support accordingly.
24/7 Care and Support
We offer 24 hour care, to provide peace of mind to residents and their families that support is always available.

Our care team is a highly qualified and compassionate group of people, who are trained to deal with a wide range of requirements, from complex needs to everyday support.
Wifi Access
Easy WiFi access allows residents to virtually connect with family and friends, browse the internet and acquire a wide range of other online resources.

Computers and tablets are also available for our residents.
Electronic Care Planning
Electronic methods of care planning allow our team to meet the most intricate of individual needs, with optimum precision.

These systems allow us to closely monitor changes in behaviour and care needs, whilst also ensuring that we have easy access to the details of our residents’ care plans. Electronic care planning, too, offers us a collaborative platform to track daily health updates and progress, which can be shared amongst the relevant health professionals.

We're registered and regulated by the CQC

Surbiton Care Home is registered with the Care Quality Commission to provide specialist nursing and palliative care. Its services offer residential care to those who need 24-hour personal and practical support. Respite care options are also available to support families and carers.

Lynne G (Daughter of resident). 09/04/20

"After looking at a few care homes for my 93-year-old mother, I chose Surbiton Care Home. As soon as I walked through the door I noticed it had a different feel to the other homes I have visited. It felt warm and welcoming and the family were always made very welcome."

Carol C (Daughter of resident). 21/08/17

"My mum had two respite stays at Surbiton Care Home. Last month, she became a permanent resident. The staff are so kind, friendly and very caring. Surbiton has a homely feel and the residents are treated as individuals and with respect."

S C (Friend of resident). 07/09/17

"I have visited my dear friend three times now, every time she has clearly been very relaxed, contented and happy. I have always been made very welcome and offered a cup of tea. The staff are very friendly. Lovely home, well and comfortably appointed."

Join Us

Join Us

Would you like to become part of the CHD family? We’re always looking to welcome friendly, dedicated individuals to help our residents live happy, healthy and fulfilling lives. If you’d be keen to develop your skills in our incredibly rewarding industry, don’t hesitate to contact us to enquire about our vacancies.

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We are covid safe, and welcoming new residents into our care homes. You can safely tour our homes online by booking a virtual tour. Further information about our Covid-19 policies can be found on our dedicated page.

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To help us get you to the correct information as quickly as possible, please select from the below options that most closely matches your needs:

To make a new care enquiry for yourself or a loved one

Visit our Care Directory to find the home you are most interested in and contact our Client Relations team to discuss further:

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Care Directory

Seeking a job with CHD Living

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